Boords incident

Issues with certain presentation links

Minor Resolved View vendor source →

Boords experienced a minor incident on December 1, 2025 affecting Boords Web App, lasting 11h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 09:49 PM UTC
Resolved
Dec 02, 2025, 09:39 AM UTC
Duration
11h 50m
Detected by Pingoru
Dec 01, 2025, 09:49 PM UTC

Affected components

Boords Web App

Update timeline

  1. identified Dec 01, 2025, 09:49 PM UTC

    We currently have an issue where presentation links ending in `/frame` don't work. Our team is aware of the issue. As a temporary fix, add '1' at the end of the link, for example https://app.boords.com/s/test/frame/1 for the zoomed in view, or remove the /frame part entirely to link to the grid overview. We expect the issue to be resolved in the morning (UK time)

  2. identified Dec 01, 2025, 09:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 02, 2025, 09:39 AM UTC

    This incident has been resolved.