Boords experienced a notice incident on May 18, 2018 affecting Boords Web App, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Boords Web App
Update timeline
- identified May 18, 2018, 11:54 AM UTC
We are unfortunately experiencing a temporary outage from our video conversion service which is preventing animatic MP4s from being rendered. We are actively working on a solution, and apologise for any inconvenience caused.
- resolved May 21, 2018, 10:22 AM UTC
Animatic processing should now be back up and running. Thank you for your patience on this!