Booqable incident

Search connectivity errors - Search and listing Affected

Minor Resolved View vendor source →

Booqable experienced a minor incident on February 4, 2019 affecting Search engine, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2019, 07:00 AM UTC
Resolved
Feb 04, 2019, 11:38 AM UTC
Duration
4h 38m
Detected by Pingoru
Feb 04, 2019, 07:00 AM UTC

Affected components

Search engine

Update timeline

  1. investigating Feb 04, 2019, 08:53 AM UTC

    We are currently investigating connectivity issues on our search engine layer. Our data processing infrastructure is running behind which is causing inaccuracies in the search and listing tools. No data has been lost and the system should be caught up shortly.

  2. identified Feb 04, 2019, 08:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 04, 2019, 09:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 04, 2019, 11:38 AM UTC

    This incident has been resolved.