Booqable incident

Data Processing Delays - Email, search and listing affected

Minor Resolved View vendor source →

Booqable experienced a minor incident on July 22, 2019 affecting Web application and Search engine and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2019, 01:11 PM UTC
Resolved
Jul 22, 2019, 02:48 PM UTC
Duration
1h 37m
Detected by Pingoru
Jul 22, 2019, 01:11 PM UTC

Affected components

Web applicationSearch engineEmail delivery

Update timeline

  1. investigating Jul 22, 2019, 01:11 PM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the search and listing tools. Sending e-mails is also delayed. No data has been lost and the system should be caught up shortly.

  2. identified Jul 22, 2019, 01:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 22, 2019, 01:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 22, 2019, 01:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2019, 02:48 PM UTC

    This incident has been resolved.