Booqable experienced a notice incident on August 31, 2019 affecting Web application, lasting 16h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2019, 03:20 PM UTC
Our hosting provider is experiencing an outage, impacting the majority of our customers. We're working closely together with them to resolve this issue.
- investigating Aug 31, 2019, 04:27 PM UTC
AWS (Amazon Web Services) is still experiencing issues. They are continuing to work toward a resolution to this outage.
- investigating Aug 31, 2019, 05:28 PM UTC
AWS is still looking into the cause of the outage. We are monitoring the situation very closely.
- monitoring Aug 31, 2019, 06:39 PM UTC
AWS has located the cause of the outage. Services are being restored. Booqable is working again, we are monitoring the situation.
- monitoring Aug 31, 2019, 07:41 PM UTC
Booqable is fully up and running again. We are still monitoring the situation at AWS but we expect no more big issues.
- resolved Sep 01, 2019, 07:28 AM UTC
This incident has been resolved.