Booqable incident

Timeout errors

Major Resolved View vendor source →

Booqable experienced a major incident on March 16, 2020 affecting Web application and Search engine and 1 more component, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2020, 04:20 PM UTC
Resolved
Mar 16, 2020, 07:47 PM UTC
Duration
3h 26m
Detected by Pingoru
Mar 16, 2020, 04:20 PM UTC

Affected components

Web applicationSearch engineFile hosting

Update timeline

  1. investigating Mar 16, 2020, 04:20 PM UTC

    We're experiencing an elevated level of timeout errors and are currently looking into the issue.

  2. investigating Mar 16, 2020, 04:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 16, 2020, 04:25 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 16, 2020, 04:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 16, 2020, 07:47 PM UTC

    This incident has been resolved.