Booqable incident

Duplicate pro forma invoices

Notice Resolved View vendor source →

Booqable experienced a notice incident on August 21, 2020 affecting Web application, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2020, 12:15 PM UTC
Resolved
Aug 21, 2020, 07:29 PM UTC
Duration
7h 14m
Detected by Pingoru
Aug 21, 2020, 12:15 PM UTC

Affected components

Web application

Update timeline

  1. investigating Aug 21, 2020, 12:15 PM UTC

    Due to a failed code deploy, duplicate pro forma invoices may appear for orders. If you encounter duplicate pro forma invoices in your account, please contact support.

  2. identified Aug 21, 2020, 12:44 PM UTC

    This issue only happened for a few seconds, a fix has been implemented

  3. monitoring Aug 21, 2020, 12:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2020, 07:29 PM UTC

    This incident has been resolved.