Booqable experienced a major incident on March 2, 2021 affecting Web application, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2021, 03:24 PM UTC
Our DNS service provider received some reports about resolution failures in certain regions. And they are currently investigating this issue. As a temporary workaround, you can set up the Google DNS in your internet or WIFI settings. See https://developers.google.com/speed/public-dns/docs/using for more details.
- investigating Mar 02, 2021, 03:28 PM UTC
It seems that the Google DNS is also not able to resolve in some regions anymore. We are still working on a fix and we'll continue to post updates about the progress.
- investigating Mar 02, 2021, 05:07 PM UTC
Our DNS service provider is experiencing a high query load in some regions which results in SERVFAIL on most DNS queries within the affected regions. We will provide updates as soon as we have them.
- resolved Mar 02, 2021, 09:40 PM UTC
This incident has been resolved.