Booqable experienced a critical incident on October 25, 2021 affecting Web application and Search engine and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 25, 2021, 08:15 AM UTC
We are currently investigating an issue with the booqable.com DNS server & the encryption certificates that makes it impossible to reach the Booqable application. We will update this once we know more.
- identified Oct 25, 2021, 08:30 AM UTC
We've identified the issue in our DNS configuration and applied a fix. It takes a while for these changes to start working properly. The shop and marketing website are back online.
- monitoring Oct 25, 2021, 08:32 AM UTC
The main parts of Booqable are back online. We're making some final adjustments and are monitoring the situation. Please contact support if you have any questions.
- resolved Oct 25, 2021, 08:36 AM UTC
We've verified that all parts of Booqable are working correctly again. If you still experience issues, try flushing your DNS cache or contact our support.