Booqable incident

Database outage

Critical Resolved View vendor source →

Booqable experienced a critical incident on September 11, 2023 affecting Web application and Search engine and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 03:00 PM UTC
Resolved
Sep 11, 2023, 03:48 PM UTC
Duration
47m
Detected by Pingoru
Sep 11, 2023, 03:00 PM UTC

Affected components

Web applicationSearch enginePaymentsEmail delivery

Update timeline

  1. investigating Sep 11, 2023, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 11, 2023, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 11, 2023, 03:11 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 11, 2023, 03:48 PM UTC

    This incident has been resolved.