Booqable experienced a major incident on June 20, 2024 affecting DNS, lasting 23h 11m. The incident has been resolved; the full update timeline is below.
Affected components
DNS
Update timeline
- investigating Jun 20, 2024, 08:49 AM UTC
Our NS records are not resolving which are in control of our domain registrar. We are working with them to resolve the issue as fast as possible.
- investigating Jun 20, 2024, 08:55 AM UTC
We are continuing to investigate this issue.
- identified Jun 20, 2024, 10:57 AM UTC
We're working with the companies that manage our domains to restore service.
- monitoring Jun 20, 2024, 11:34 AM UTC
The booqable.store domain has been restored. Shops should be coming back online now.
- resolved Jun 21, 2024, 08:01 AM UTC
Both `booqable.shop` and `booqable.store` are resolving again. The issue has been resolved.