Booqable experienced a major incident on December 2, 2024 affecting Web application, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Web application
Update timeline
- investigating Dec 02, 2024, 03:10 PM UTC
We are actively investigating an issue causing orders to not display as expected. Please rest assured that our database is fully operational, and no data has been lost. Thank you for your patience as we work to resolve this matter promptly.
- monitoring Dec 02, 2024, 03:13 PM UTC
We identified an issue related to a recent library update. The changes have been rolled back, and we are closely monitoring the situation. Services should return to normal shortly as the servers complete their restart. Thank you for your understanding and patience.
- resolved Dec 02, 2024, 03:26 PM UTC
This incident has been resolved.