Booqable incident

Missing items in Inventory

Major Resolved View vendor source →

Booqable experienced a major incident on January 7, 2025 affecting Search engine, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 06:47 PM UTC
Resolved
Jan 07, 2025, 08:59 PM UTC
Duration
2h 11m
Detected by Pingoru
Jan 07, 2025, 06:47 PM UTC

Affected components

Search engine

Update timeline

  1. investigating Jan 07, 2025, 06:47 PM UTC

    We are currently experiencing an issue in our application related to Elasticsearch, which is affecting the ability to search and find items in the inventory.

  2. identified Jan 07, 2025, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2025, 07:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2025, 08:59 PM UTC

    This incident has been resolved.