Booksy incident

We're observing issues in US, team is investigating

Minor Resolved View vendor source →

Booksy experienced a minor incident on July 28, 2022 affecting Booksy Biz and Booksy for Customers and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 08:28 PM UTC
Resolved
Jul 28, 2022, 09:58 PM UTC
Duration
1h 30m
Detected by Pingoru
Jul 28, 2022, 08:28 PM UTC

Affected components

Booksy BizBooksy for CustomersPaymentsBooksy Website

Update timeline

  1. investigating Jul 28, 2022, 08:28 PM UTC

    We are currently experiencing an issue on US market. We are actively investigating the issue and will provide an update as soon as we diagnose the problem.

  2. investigating Jul 28, 2022, 08:43 PM UTC

    We are still investigating and will inform you about our progress within the next 15 minutes.

  3. investigating Jul 28, 2022, 09:04 PM UTC

    Please be patient - we are constantly analyzing the causes of the problem and let you know as soon as we diagnose the issue.

  4. investigating Jul 28, 2022, 09:25 PM UTC

    We identified an issue and we are in the process of the fixing of an issues.

  5. investigating Jul 28, 2022, 09:51 PM UTC

    This issue is no longer observed and Users should not be experiencing any more errors. Thank you for your patience. If any error occurred please reload the app.

  6. resolved Jul 28, 2022, 09:58 PM UTC

    This incident has been resolved.