Issue with Customer Android App
Affected: Booksy for Customers
Timeline · 5 updates
- identified Jan 15, 2025, 12:50 PM UTC
We are currently experiencing an issue with the Customer Android app version released on 8/01. Users who installed this version and tried to use it were logged out.
- monitoring Jan 15, 2025, 01:12 PM UTC
We will soon release a new version of the app that will automatically log users back into their old session.
- identified Jan 15, 2025, 01:13 PM UTC
The fix has been implemented. Please download the new version of the Android app for Customers. We apologize for any inconvenience.
- monitoring Jan 15, 2025, 01:18 PM UTC
The fix has been implemented. Please download the new version of the Android app for Customers. We apologize for any inconvenience.
- resolved Jan 15, 2025, 01:18 PM UTC
This incident has been resolved.