Booking API incident

Issue with Room and Rate Plan Management

Minor Resolved View vendor source →

Booking API experienced a minor incident on July 20, 2026 affecting Room and Rate Plan Management, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 09:35 AM UTC
Resolved
Jul 20, 2026, 10:10 AM UTC
Duration
34m
Detected by Pingoru
Jul 20, 2026, 09:35 AM UTC

Affected components

Room and Rate Plan Management

Update timeline

  1. investigating Jul 20, 2026, 09:35 AM UTC

    Investigating - We are investigating the incident which is causing errors for this api.

  2. resolved Jul 20, 2026, 09:35 AM UTC

    We've resolved an issue with Content API Start: 2026-07-20 09:35:34 (GMT+1) Incident Details Triggered: 2026-07-20 09:35:34 (GMT+1) Investigating - We are investigating the incident which is causing errors for this api.

  3. identified Jul 20, 2026, 09:42 AM UTC

    Identified - We are on it. We have identified the issue and are working to fully resolve service.

  4. resolved Jul 20, 2026, 10:10 AM UTC

    A previously identified issue has been resolved and no action is required from your end. We apologise for any inconvenience this may have caused.