BombBomb experienced a major incident on January 9, 2020 affecting WWW Site and Web Application and 1 more component, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
WWW SiteWeb ApplicationChrome ExtensioniOS AppAndroid AppAPIEmail Delivery
Update timeline
- identified Jan 09, 2020, 05:51 PM UTC
Our engineers have identified a problem affecting the BombBomb application which is causing the site to be temporarily unavailable. We are working to identify a solution.
- monitoring Jan 09, 2020, 07:47 PM UTC
Our engineers have identified and deployed a solution. We are monitoring the recovery now. Emails, tracking information, and other changes are beginning to catch up.
- resolved Jan 09, 2020, 09:04 PM UTC
Recovery has completed, and functionality has been restored.