BombBomb experienced a minor incident on April 9, 2020 affecting Email Delivery, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Apr 09, 2020, 07:31 PM UTC
We are investigating an issue with our SMTP connections not working.
- identified Apr 09, 2020, 07:45 PM UTC
We have identified the connection issue to our mail servers. We are now working to resolve it.
- monitoring Apr 09, 2020, 08:21 PM UTC
We are successfully connecting to one of our two mail servers. We are turning our queued sending back on now.
- monitoring Apr 09, 2020, 08:25 PM UTC
Sending batches are slowly recovering
- monitoring Apr 09, 2020, 08:37 PM UTC
All of our email delivery is caught up.
- resolved Apr 09, 2020, 08:47 PM UTC
We have successfully resolved this issue.