BombBomb incident

Degraded application performance

Minor Resolved View vendor source →

BombBomb experienced a minor incident on August 27, 2021 affecting Web Application and Chrome Extension and 1 more component, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2021, 03:30 PM UTC
Resolved
Aug 27, 2021, 07:21 PM UTC
Duration
3h 50m
Detected by Pingoru
Aug 27, 2021, 03:30 PM UTC

Affected components

Web ApplicationChrome ExtensioniOS AppAndroid AppAPIVideo PlaybackVideo RecordingVideo Uploading

Update timeline

  1. investigating Aug 27, 2021, 03:30 PM UTC

    The BombBomb application is currently experiencing higher than normal traffic. We are working on increasing our server capacity and should have normal operations soon.

  2. identified Aug 27, 2021, 03:32 PM UTC

    We have identified the issue.

  3. monitoring Aug 27, 2021, 03:36 PM UTC

    We have increased our server load to help with traffic. We’re seeing improvements in overall latency and will continue to monitor the situation.

  4. monitoring Aug 27, 2021, 03:40 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 27, 2021, 07:21 PM UTC

    This incident has been resolved.