BombBomb incident

Degraded Performance

Minor Resolved View vendor source →

BombBomb experienced a minor incident on June 10, 2022 affecting WWW Site and Web Application and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 03:22 AM UTC
Resolved
Jun 10, 2022, 05:08 AM UTC
Duration
1h 45m
Detected by Pingoru
Jun 10, 2022, 03:22 AM UTC

Affected components

WWW SiteWeb ApplicationChrome ExtensioniOS AppAndroid AppAPIVideo PlaybackVideo RecordingVideo UploadingEmail Delivery

Update timeline

  1. identified Jun 10, 2022, 03:22 AM UTC

    The cloud provider our application utilizes is experiencing degraded performance. Our instrumentation indicates a small increase in error rates and some slower load times for the web dashboard, api, and background processes. We're monitoring the situation and will post here as we learn more.

  2. identified Jun 10, 2022, 04:08 AM UTC

    AWS latency and error rates are still higher than normal, but appear to be gradually improving. We will continue to monitor and update this page.

  3. monitoring Jun 10, 2022, 04:35 AM UTC

    We are beginning to see latency normalize as AWS continues to recover.

  4. resolved Jun 10, 2022, 05:08 AM UTC

    App performance has fully recovered.