BombBomb incident

Google Chrome is showing an error when loading BombBomb application

Critical Resolved View vendor source →

BombBomb experienced a critical incident on July 17, 2023 affecting Web Application, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 02:54 PM UTC
Resolved
Jul 18, 2023, 03:06 PM UTC
Duration
1d
Detected by Pingoru
Jul 17, 2023, 02:54 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jul 17, 2023, 02:06 PM UTC

    We are actively investigating an issue affecting some users where Chrome is showing an error when loading our BombBomb application.

  2. investigating Jul 17, 2023, 02:09 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 17, 2023, 02:49 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 17, 2023, 02:54 PM UTC

    Our team has identified the cause of this issue and is pushing out a fix that will resolve the majority of impacted users. Continuing to actively investigate the remaining impacted users.

  5. identified Jul 17, 2023, 02:57 PM UTC

    Our team has identified the cause of this issue and is pushing out a fix that will resolve the majority of impacted users. Continuing to actively investigate the remaining impacted users.

  6. identified Jul 17, 2023, 03:24 PM UTC

    A fix has been pushed out which will resolve the majority of impacted users logging in. Teams are aware of the error message is still impacting Teams functionality and Prompt Functionality, actively investigating a fix.

  7. identified Jul 17, 2023, 03:52 PM UTC

    Teams functionality fix has been pushed out to impacted Users.

  8. identified Jul 17, 2023, 04:11 PM UTC

    Currently working on a fix for users getting error messages connected to BombBomb Prompt functionality.

  9. identified Jul 17, 2023, 04:24 PM UTC

    Fix for BombBomb Prompt functionality has been pushed to all users.

  10. monitoring Jul 17, 2023, 04:26 PM UTC

    Fix has been pushed to all users experiencing error messages in Google Chrome. We will continue to closely monitor this situation.

  11. resolved Jul 18, 2023, 03:06 PM UTC

    This issue has been resolved for all users.