BombBomb incident

Email Sending Issue

Critical Resolved View vendor source →

BombBomb experienced a critical incident on December 16, 2024 affecting Email Delivery, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 04:47 PM UTC
Resolved
Dec 16, 2024, 10:13 PM UTC
Duration
5h 25m
Detected by Pingoru
Dec 16, 2024, 04:47 PM UTC

Affected components

Email Delivery

Update timeline

  1. identified Dec 16, 2024, 04:47 PM UTC

    Our teams have identified an issue affecting the ability to send emails from BombBomb servers. We are actively working on this and deploying a fix to resolve the problem.

  2. monitoring Dec 16, 2024, 05:05 PM UTC

    A fix has been implemented for sending, and we are currently monitoring the situation.

  3. monitoring Dec 16, 2024, 05:06 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 16, 2024, 10:13 PM UTC

    This incident has been resolved.