Bolt incident

VISA Card Network - Transaction Authorization Latency

Minor Resolved View vendor source →

Bolt experienced a minor incident on November 24, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2023, 10:47 PM UTC
Resolved
Nov 24, 2023, 10:47 PM UTC
Duration
—
Detected by Pingoru
Nov 24, 2023, 10:47 PM UTC

Update timeline

  1. resolved Nov 24, 2023, 10:47 PM UTC

    Nov 24 , 22:47 UTC Resolved - Authorizations involving Visa transactions have recovered. If you have any questions, please reach out to Bolt Support at https://support.bolt.com. Nov 24 , 22:00 UTC Update - Visa continues to work toward resolution on this issue. We will continue to provide updates as we receive them from Visa. For any questions or concerns, please reach out to Bolt Support at https://support.bolt.com. Nov 24 , 20:57 UTC Identified - Bolt has been notified of an issue impacting transaction authorization on the Visa card network. Some transactions may be declined or experience latency when processing. Shoppers may be able to retry their payment to obtain a successful authorization. Visa is working with a third party issuer to identify and resolve the issue. Visa will provide another update at 4:30pm ET.