Bolt experienced a major incident on June 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 04, 2024, 08:15 PM UTC
Jun 4 , 20:15 UTC Resolved - We have deployed the fix for this issue. Merchants can now download the June 3rd Bank Transfer statement CSV file. If you have any questions or concerns, reach out at support.bolt.com. Jun 4 , 20:12 UTC Update - We are continuing to work on a fix for this issue. Jun 4 , 16:20 UTC Identified - Our team has identified the root cause and will deploy a fix shortly. We will provide an update once the Bank Transfer statement CSV files are available for download in the Merchant Dashboard. Jun 4 , 15:24 UTC Investigating - Bolt is aware of issues with the CSV download for the June 3rd Bank Transfer statement. Our team is investigating, and we will provide an update shortly. If you have any questions or concerns, reach out at support.bolt.com.