Bolt incident

Funding Details - PDFs Unavailable for December 2021

Minor Resolved View vendor source →

Bolt experienced a minor incident on January 6, 2022 affecting Merchant Dashboard, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 09:32 PM UTC
Resolved
Jan 06, 2022, 10:28 PM UTC
Duration
56m
Detected by Pingoru
Jan 06, 2022, 09:32 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. identified Jan 06, 2022, 09:32 PM UTC

    Bolt has identified a problem impacting the ability to download a funding statement as a PDF for December 2021. Merchants may continue to download funding statements as a CSV. Our team is engaged and working on a fix.

  2. resolved Jan 06, 2022, 10:28 PM UTC

    We have released a fix for this issue. December 2021 Funding Detail PDFs are now available in the Merchant Dashboard. If you have any concerns regarding this outage, please reach out to the Bolt support team at [email protected].