Bolt incident

Checkout issues for Volusion 1.0 platform

Major Resolved View vendor source →

Bolt experienced a major incident on April 11, 2022 affecting Non-Bolt Plugins & Integrations, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2022, 07:23 PM UTC
Resolved
Apr 11, 2022, 08:30 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 11, 2022, 07:23 PM UTC

Affected components

Non-Bolt Plugins & Integrations

Update timeline

  1. identified Apr 11, 2022, 07:23 PM UTC

    We are noticing some failures during Bolt Checkout for merchants on the Volusion 1.0 platform. We have reached out to Volusion and are working with them to determine a resolution. We will keep this incident updated with findings as we proceed.

  2. resolved Apr 11, 2022, 08:30 PM UTC

    We've identified and addressed the issue, Bolt Checkout is now working correctly again on Volusion 1.0.