Bolt incident

Email access to Bolt Accounts is not operational

Minor Resolved View vendor source →

Bolt experienced a minor incident on June 9, 2022 affecting Bolt Accounts, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 03:23 PM UTC
Resolved
Jun 09, 2022, 04:19 PM UTC
Duration
55m
Detected by Pingoru
Jun 09, 2022, 03:23 PM UTC

Affected components

Bolt Accounts

Update timeline

  1. identified Jun 09, 2022, 03:23 PM UTC

    Bolt Account users are currently unable to log in via email to their bolt accounts because our email provider is down (https://status.mailgun.com/). Users can log into their Bolt accounts using their phone number/SMS.

  2. monitoring Jun 09, 2022, 03:49 PM UTC

    Because of ongoing issues with our email provider, Bolt Account users may experience sporadic issues logging into their bolt accounts using email. Users can log into their Bolt accounts using their phone number/SMS.

  3. resolved Jun 09, 2022, 04:19 PM UTC

    Our email provider has fully recovered. There may be intermittent delays with account access email being sent.