Bolt incident

Checkout Button Not Appearing for Some Merchants

Notice Resolved View vendor source →

Bolt experienced a notice incident on August 29, 2022 affecting Checkout, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2022, 08:57 PM UTC
Resolved
Aug 29, 2022, 08:57 PM UTC
Duration
Detected by Pingoru
Aug 29, 2022, 08:57 PM UTC

Affected components

Checkout

Update timeline

  1. resolved Aug 29, 2022, 08:57 PM UTC

    Bolt experienced an issue that caused the checkout button to not appear for a subset of merchants. The issue has been resolved and we will provide a root cause shortly. Please reach out to [email protected] if you have any questions or concerns.

  2. postmortem Sep 14, 2022, 01:42 AM UTC

    **Incident Date:** August 29th, 2022 **Incident Overview** On August 29th, 2022, Bolt deployed code to production that resulted in the side cart checkout button not rendering for merchants who bundle their side cart with Webpack. As a result, shoppers would have needed to use the main cart checkout button to place their order. Service returned to normal 2 hours and 44 minutes after the issue was introduced. **Timeline \(ET\)** * 2022-08-29 2:05pm ET - Issue Introduced Following Code Deployed to Production * 2022-08-29 4:22pm ET - Incident Discovered and Confirmed * 2022-08-29 4:49pm ET - Incident Resolved