Bolt incident
Degraded performance and occasional failures for Worldpay payments
Bolt experienced a minor incident on September 19, 2022 affecting Payment Processing, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 19, 2022, 07:58 PM UTC
Bolt merchants using Vantiv/World Pay for payments may notice degraded performance and occasional failures with payment calls due to an issue on the Worldpay side. Worldpay has acknowledged the issue and is actively working on it. You can follow the incident here: https://status.transactiongateway.com/incidents/mccccrndv0yj We are actively monitoring the situation and will provide updates as available.
- resolved Sep 19, 2022, 09:10 PM UTC
Vantiv/Worldpay is reporting that they have seen no performance degradation since 2:20 Central Time. They are considering this issue resolved. https://status.transactiongateway.com/incidents/mccccrndv0yj Please reach out to [email protected] if you have any questions or concerns.