Bolt incident

Bolt Merchant Dashboard is unavailable

Notice Resolved View vendor source →

Bolt experienced a notice incident on September 22, 2022 affecting Merchant Dashboard, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 09:54 PM UTC
Resolved
Sep 22, 2022, 10:01 PM UTC
Duration
6m
Detected by Pingoru
Sep 22, 2022, 09:54 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. investigating Sep 22, 2022, 09:54 PM UTC

    The Bolt Merchant Dashboard is currently experiencing an outage, and we are investigating the root cause. Please note that transactions and orders are processing as normal despite the dashboard outage.

  2. resolved Sep 22, 2022, 10:01 PM UTC

    We have identified the cause of the Merchant Dashboard outage and have implemented a fix. The dashboard was down from approximately 2:25pm PST until about 2:56pm PST. if you have any questions, concerns or are experiencing problems with the Merchant Dashboard, please log a ticket with us at: https://support.bolt.com/hc/en-us or email [email protected]