Bolt incident

Merchant Dashboard down

Major Resolved View vendor source →

Bolt experienced a major incident on September 22, 2022 affecting Merchant Dashboard, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 10:19 PM UTC
Resolved
Sep 22, 2022, 10:28 PM UTC
Duration
8m
Detected by Pingoru
Sep 22, 2022, 10:19 PM UTC

Affected components

Merchant Dashboard

Update timeline

  1. identified Sep 22, 2022, 10:19 PM UTC

    The Bolt Merchant Dashboard is currently experiencing an outage, and we are investigating the root cause. Please note that transactions and orders are processing as normal despite the dashboard outage.

  2. resolved Sep 22, 2022, 10:28 PM UTC

    We have implemented an additional fix and the Merchant Dashboard is back up. We are continuing to monitor the situation.