Bolt incident

Payment processor NMI experiencing outage

Notice Resolved View vendor source →

Bolt experienced a notice incident on December 15, 2022 affecting Payment Processing, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 11:52 PM UTC
Resolved
Dec 16, 2022, 01:35 AM UTC
Duration
1h 43m
Detected by Pingoru
Dec 15, 2022, 11:52 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Dec 15, 2022, 11:52 PM UTC

    One of our payment processors (NMI) is experiencing outages on their payment platform. Bolt merchants who are using NMMI to process payments may see failures during this period. We have reached out to them and are working with them to resolve this issue. NMI's status page for this incident: https://status.transactiongateway.com/ We will update this incident as we get more information

  2. resolved Dec 16, 2022, 01:35 AM UTC

    NMI's payments platform is fully operational (https://status.transactiongateway.com/) Merchants processing payments via NMI should not experience any issues. If you have any concerns or questions, please contact us at [email protected]