Bolt incident

New Merchant Dashboard - Issue with Funding Details and Bank Transfer Statements

Bolt experienced a major incident on March 28, 2023 affecting Merchant Dashboard, lasting 5h 58m. The incident has been resolved; the full update timeline is below.

Started: Mar 28, 2023, 03:55 PM UTC
Resolved: Mar 28, 2023, 09:53 PM UTC
Duration: 5h 58m
Detected by Pingoru: Mar 28, 2023, 03:55 PM UTC

Affected components

Merchant Dashboard

Update timeline

identified Mar 28, 2023, 03:55 PM UTC

Bolt is aware of an issue impacting funding details and bank transfer statements in the new Merchant Dashboard. Our team is working on resolving this issue. In the mean time, merchants can use the legacy merchant dashboard at https://merchant-legacy.bolt.com/ to retrieve this information.
resolved Mar 28, 2023, 09:53 PM UTC

We have successfully applied a fix for the issue that was impacting funding details and bank transfer statements in the Merchant Dashboard. If you experience any issues, please report the issue to [email protected] or at https://support.bolt.com/hc/en-us/