Bolt experienced a major incident on July 22, 2023 affecting Payment Funding, lasting 2d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 22, 2023, 05:11 PM UTC
Bolt experienced an issue that will result in delayed funding for some merchants on Friday, July 21st. Funding will be initiated on Monday, July 24th for impacted merchants and you can expect to see funds delivered by Wednesday, July 26th. We recognize that impact this has on merchant business operations and apologize for the impact this has to your organization. We will follow up on Monday to confirm funding was initiated. For any questions or concerns, please reach out to [email protected].
- resolved Jul 24, 2023, 07:55 PM UTC
Our team has confirmed that funding has been initiated for impacted merchants. If you have any questions or concerns, please reach out to Bolt’s support team at [email protected].