Bolt experienced a notice incident on November 2, 2023 affecting Knowledge Base & Support Ticketing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Knowledge Base & Support Ticketing
Update timeline
- resolved Nov 02, 2023, 02:58 PM UTC
Great news - Bolt's Holiday Support and Services Guide is now live to ensure your holiday season runs smoothly. Enjoy 24/7 Emergency P0 Support via our Support Portal, Non-Critical Support on weekdays from 8:30am to 9pm ET, and Risk Reviews within two hours of order placement daily from 9am to 8pm ET. 'Tis the season to shine—explore our guide today: https://help.bolt.com/get-started/policies/holiday-policies/. For any questions or concerns, please reach out to the Bolt Support Team via https://support.bolt.com.