Bolt experienced a critical incident on December 13, 2023 affecting Checkout, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 13, 2023, 05:45 PM UTC
Bolt is currently experiencing an issue impacting our services. At the moment order placement, login, and other areas are impacted. Our team is engaged and working toward a resolution. We will have another update by 1:15pm ET.
- identified Dec 13, 2023, 06:15 PM UTC
Our team is continuing to develop a fix for the issue impacting Bolt Checkout. We will provide our next update at 1:30pm ET.
- monitoring Dec 13, 2023, 06:20 PM UTC
Bolt has implemented a fix that has mitigated the issue and will continue to monitor for issues. If you have any questions or concerns, please reach out to [email protected].
- resolved Dec 13, 2023, 09:04 PM UTC
The issue impacting Bolt's systems is resolved. If you have any questions or concerns, please reach out to [email protected].