Bolt incident

Intermittent blocking of BigCommerce IP Addresses

Major Resolved View vendor source →

Bolt experienced a major incident on April 11, 2023, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 04:00 PM UTC
Resolved
Apr 11, 2023, 08:17 PM UTC
Duration
4h 17m
Detected by Pingoru
Apr 11, 2023, 04:00 PM UTC

Update timeline

  1. resolved Apr 11, 2023, 07:21 PM UTC

    At approximately 9am PST, Bolt began intermittently blocking BigCommerce IP addresses that impacted shopping. This only affects merchants on the BigCommerce platform. We discovered this at 11:58 am PST and mitigated the issue at 12:17pm. if you have any questions, please contact us at [email protected]