BoldSign experienced a critical incident on October 26, 2022 affecting Web App (Global) and API (Global), lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Web App (Global)API (Global)
Update timeline
- identified Oct 26, 2022, 02:23 AM UTC
We are currently experiencing an outage since a service that we depend on from the Microsoft Azure Cloud data center is experiencing an outage. Our services will resume as soon as Microsoft fixes the outage. Sorry for the inconvenience.
- resolved Oct 26, 2022, 05:13 AM UTC
The Microsoft Azure data center outage that caused issues with the BoldSign service has been resolved. All BoldSign services are working now. We apologize for the inconvenience caused.