BoldSign experienced a notice incident on January 21, 2024 affecting Web App (Global) and API (Global) and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Web App (Global)API (Global)Web App (Europe)API (Europe)
Update timeline
- investigating Jan 21, 2024, 06:53 AM UTC
The Azure team is investigating the issue and their team is working with high priority
- monitoring Jan 21, 2024, 07:50 AM UTC
The Azure team has resolved the issue; we are still monitoring.
- monitoring Jan 21, 2024, 08:03 AM UTC
We are continuing to monitor for any further issues. The Europe region is still facing an outage due to a dependent Azure outage.
- resolved Jan 21, 2024, 10:15 AM UTC
This incident has been resolved.