Bold Penguin incident

Elevated API Errors

Major Resolved View vendor source →

Bold Penguin experienced a major incident on April 10, 2024 affecting Partner Engine, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2024, 02:53 PM UTC
Resolved
Apr 10, 2024, 09:40 PM UTC
Duration
6h 46m
Detected by Pingoru
Apr 10, 2024, 02:53 PM UTC

Affected components

Partner Engine

Update timeline

  1. investigating Apr 10, 2024, 02:53 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. investigating Apr 10, 2024, 03:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 10, 2024, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2024, 09:40 PM UTC

    This incident has been resolved.