Bold Penguin incident

Production Intermittent Issues

Minor Resolved View vendor source →

Bold Penguin experienced a minor incident on July 9, 2021 affecting Partner Engine, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2021, 01:06 PM UTC
Resolved
Jul 09, 2021, 02:41 PM UTC
Duration
1h 34m
Detected by Pingoru
Jul 09, 2021, 01:06 PM UTC

Affected components

Partner Engine

Update timeline

  1. investigating Jul 09, 2021, 01:06 PM UTC

    We are actively triaging intermittent issues with our quoting service.

  2. identified Jul 09, 2021, 01:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 09, 2021, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2021, 02:41 PM UTC

    This incident has been resolved.