Bold Penguin incident

Bold Penguin Cloud Provider Experiencing Service Degradation

Notice Resolved View vendor source →

Bold Penguin experienced a notice incident on December 7, 2021 affecting Authenticator and Partner Engine and 1 more component, lasting 11h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 04:11 PM UTC
Resolved
Dec 08, 2021, 03:16 AM UTC
Duration
11h 4m
Detected by Pingoru
Dec 07, 2021, 04:11 PM UTC

Affected components

AuthenticatorPartner EngineCarrier EngineUniversal Submit ServiceAudit ServiceInquiry Service

Update timeline

  1. investigating Dec 07, 2021, 04:11 PM UTC

    Bold Penguin's primary cloud provider is experiencing degraded service, we will continue to monitor and update as we learn more.

  2. monitoring Dec 08, 2021, 12:46 AM UTC

    Our cloud provider has remediated the root issue and continues to restore service. We will continue to monitor internal systems while services fully recover.

  3. resolved Dec 08, 2021, 03:16 AM UTC

    This incident has been resolved.