Bold Penguin incident

Delayed outbound emails

Minor Resolved View vendor source →

Bold Penguin experienced a minor incident on February 14, 2022 affecting Authenticator, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2022, 08:56 PM UTC
Resolved
Feb 15, 2022, 09:08 PM UTC
Duration
1d
Detected by Pingoru
Feb 14, 2022, 08:56 PM UTC

Affected components

Authenticator

Update timeline

  1. identified Feb 14, 2022, 08:56 PM UTC

    We are experiencing an incident that is causing a delay to some outbound emails. All queued emails will be sent, but may be briefly delayed.

  2. monitoring Feb 14, 2022, 09:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 15, 2022, 12:23 AM UTC

    We resolved the issue around 4:45pm EST. After monitoring, we’ve concluded the issue is fixed.

  4. resolved Feb 15, 2022, 09:08 PM UTC

    This incident has been resolved.