Bold Penguin incident

Degraded services

Critical Resolved View vendor source →

Bold Penguin experienced a critical incident on June 16, 2022 affecting Authenticator and Authenticator and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2022, 11:20 PM UTC
Resolved
Jun 17, 2022, 01:14 AM UTC
Duration
1h 54m
Detected by Pingoru
Jun 16, 2022, 11:20 PM UTC

Affected components

AuthenticatorAuthenticatorPartner EnginePartner EngineCarrier EngineCarrier Engine

Update timeline

  1. identified Jun 16, 2022, 11:20 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 16, 2022, 11:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 16, 2022, 11:50 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 17, 2022, 12:15 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jun 17, 2022, 12:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 17, 2022, 01:08 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 17, 2022, 01:14 AM UTC

    This incident has been resolved.