Bold Penguin experienced a notice incident on January 25, 2024, lasting 5d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 25, 2024, 10:41 PM UTC
We are experiencing an issue with our IT systems that drive our reporting. We are actively working to ensure a quick and timely resolution. Unfortunately, any reports will be delayed at least 1-2 business days. We take the availability of our platform very seriously and will provide updates as they become available.
- monitoring Jan 26, 2024, 02:33 AM UTC
We’ve fixed the root issue and are monitoring the completion of periodic batch jobs which produce our reports. We expect the issue will be completely resolved in the next business day.
- resolved Jan 31, 2024, 08:27 PM UTC
The recent incident affecting batch jobs and reports has been fully resolved. Our team has been monitoring the issue over the past several days to ensure that all services are functioning as expected.