Bold Commerce incident

Shopify issue with prices in checkout for Custom Pricing using draft orders

Minor Resolved View vendor source →

Bold Commerce experienced a minor incident on March 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 02:08 PM UTC
Resolved
Mar 04, 2026, 02:08 PM UTC
Duration
—
Detected by Pingoru
Mar 04, 2026, 02:08 PM UTC

Update timeline

  1. investigating Mar 03, 2026, 11:28 PM UTC

    Status: Investigating Shopify is currently having issues with draft orders where the discounted prices are not being reflected within the checkout. Shopify is currently working on fixing this issue.

  2. resolved Mar 04, 2026, 02:08 PM UTC

    Status: Resolved Shopify has fixed the issues where draft orders checkout were not reflecting the discount in CSP. All discounts are working properly now.