Boclips incident

We're currently experiencing issues with playing videos

Notice Resolved View vendor source →

Boclips experienced a notice incident on December 22, 2021, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2021, 01:57 PM UTC
Resolved
Dec 22, 2021, 04:07 PM UTC
Duration
2h 10m
Detected by Pingoru
Dec 22, 2021, 01:57 PM UTC

Update timeline

  1. investigating Dec 22, 2021, 01:57 PM UTC

    We are currently investigating this issue.

  2. identified Dec 22, 2021, 02:19 PM UTC

    Our streaming provider Kaltura is reporting performance problems — thumbnails or videos may be loading slower than usual.

  3. monitoring Dec 22, 2021, 02:21 PM UTC

    We'll be monitoring Kaltura status and update accordingly.

  4. resolved Dec 22, 2021, 04:07 PM UTC

    This incident has been resolved.