Boclips incident

This is a drill: Videos are not being returned on staging

Notice Resolved View vendor source →

Boclips experienced a notice incident on December 1, 2022, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 10:13 AM UTC
Resolved
Dec 01, 2022, 11:27 AM UTC
Duration
1h 14m
Detected by Pingoru
Dec 01, 2022, 10:13 AM UTC

Update timeline

  1. investigating Dec 01, 2022, 10:13 AM UTC

    Our staging systems are currently under attack… by us! This helps our team to get better at dealing with incidents in the real world.

  2. identified Dec 01, 2022, 10:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2022, 11:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2022, 11:27 AM UTC

    This incident has been resolved.