Boclips experienced a critical incident on January 23, 2023 affecting Streaming provider, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Streaming provider
Update timeline
- identified Jan 23, 2023, 02:28 PM UTC
There's a problem with our video provider -- Kaltura. This means none of our videos are able to play across CourseSpark/API/LTI/EmbedCodes. We are monitoring the situation and waiting for Kaltura to fix the issue. More information can be found here: https://status.kaltura.com
- resolved Jan 23, 2023, 04:03 PM UTC
This incident has been resolved.