Boclips incident

This is a drill: we deliberately disrupted something

Critical Resolved View vendor source →

Boclips experienced a critical incident on November 30, 2023 affecting Google Cloud Platform Google Cloud DNS and Google Cloud Platform Google Cloud Networking and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 09:55 AM UTC
Resolved
Nov 30, 2023, 11:55 AM UTC
Duration
2h
Detected by Pingoru
Nov 30, 2023, 09:55 AM UTC

Affected components

Google Cloud Platform Google Cloud DNSGoogle Cloud Platform Google Cloud NetworkingGoogle Cloud Platform Google Cloud Pub/SubGoogle Cloud Platform Google Cloud SQLGoogle Cloud Platform Google Cloud StorageGoogle Cloud Platform Google Compute EngineGoogle Cloud Platform Google Kubernetes EngineGoogle Cloud Platform Google StackdriverAPI & LTI ServiceStreaming provider

Update timeline

  1. investigating Nov 30, 2023, 09:55 AM UTC

    Our staging systems are currently under attack… by us! This helps our team to get better at dealing with incidents in the real world.

  2. investigating Nov 30, 2023, 09:56 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 30, 2023, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 30, 2023, 11:55 AM UTC

    This incident has been resolved.